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Change is always tough, but survival depended on it.”

Kenneth Lund,
President & CEO, RadiantPS

Challenge

Five years ago, Shea Family of San Diego was a regional-multi-facility operator of 7 skilled nursing facilities. As healthcare reform got underway in California earlier than elsewhere in the country, management saw change…and opportunity. 

Solution

Today Shea Family offers services across the continuum and centralized logistics.  Superior quality, clinical outcomes, and financial performance compared to peers have resulted in ACOs and MCOs in the region selecting Shea Family as the provider of choice. 

Results

  • 75% of patients in Shea Family skilled rehab go home in less than 2 weeks, compared to 35% across California.
  • +50% lower readmission rates compared to peers.
  • 75% of Shea Family Care Centers are 4 to 5 star, as rated by the Centers for Medicare & Medicaid Services (CMS). This compares to just over 33% nationwide.

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